We offer shipping and in-store pickup. If you live in Madrid or plan to visit soon, you can select “In-Store Pickup” at no additional cost.
If you choose to have your order shipped to the address you provide, it will be delivered via a courier service, and you will be responsible for the shipping costs. You can view the shipping costs on the last page, after the cart and before payment. We do not ship to P.O. boxes. It is very important that you enter your address correctly and remember to include the floor, unit number, door number, etc., and ensure that the ZIP code is correct and provide with a phone number of the same country where the order is to be delivered. Otherwise, there may be delays or additional charges.
If you place your order from outside the EU or from the Canary Islands, Ceuta, and Melilla, you will not pay VAT; however, the amount you pay us does not include customs processing fees, duties, and taxes that the carrier may require you to pay before delivering your order.
We aim to have orders ready for pickup or shipped by the next business day after you place your order. Shipping to Spain typically takes 24–36 hours. For international shipments sent by air, please allow 3–5 days for delivery (not including customs processing times). In some countries where you can choose between air shipping and a more economical ground shipping option, delivery times are slightly longer if you choose the latter. If you order a print-on-demand reproduction, please allow 5 to 9 business days from the time you place your order until the reproduction is ready to ship or for in-store pickup. More information here
For cancellations or returns, except for Print-on-Demand orders, you can cancel your order and, if you have already received it, return the items you ordered within 14 calendar days of receiving or picking up the order and receive a refund for the total amount of the items you purchased. With some exceptions, if the order was shipped to mainland Spain, we will send a courier to pick it up and cover the round-trip shipping costs.
To make a return, please notify us as soon as possible by filling out the form available here
More information on cancellations/returns here
You might also be interested in
